All our new CDs, DVDs and records are marked as "new" or "neu". Used items are visiual graded, if we´re not sure, we will listen and test. We grade used items as follow:
mint condition, like new or new
very good, light traces of usage, no major wear. Maybe few hailines on vinyl. Very nice and clean item.
good, traces of wear, light scratches and hairlines, cover used, ringwear possible. Plays without skips but background noise possible.
worn, strong wear on record and cover. Skips possible.
better or worse